Globetrotting Execs Rile Citizens Insurance Customers

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July 25--Tough rules imposed by Florida's insurer of last resort are slamming thousands including a 97-year-old widow losing coverage entirely, but customers see hardball tactics for them and a relaxed attitude for globetrotting brass at state-run Citizens Property Insurance Corp.

The company's chairman paid back travel costs that overshot company limits on his second trip to Bermuda of 2014 after The Palm Beach Post asked for the records, documents show. Foreign destinations also have included Zurich and London among travels by at least five company officials this year, records show.

"I think it's outrageous," said Lake Worth resident Diane Jacques, who is battling Citizens on a claim. "The point of paying homeowners insurance is not to keep them in lobster and filet mignon as they hit all these exotic ports of call...

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